Redefining Customer Service Ecosystem

Manage customer support and sales interactions on Whatsapp app.
Your search ends here for one stop Whatsapp AI CRM + Marketing Solutions.

Use automation and AI to your advantage. Create automated workflows and conversations to  lessen manual work, implement self-service flows, and direct chats to the right agents.

Automated Contacts Merging

Too many phones with old and new contacts? Let TwoWay automate this task for you.

Chatbot Customization

Build chatbot based on TwoWay's GPT Technology

One-Click Broadcast

Watch the response in real time. Optimise your Whatsapp campaign by delivering what your customers want.

Shared Inbox Collaborations

Team work has never been so easy. Use one platform across teams and departments for better customer support workflow

No Restrictions!

Tired of too many restrictions and hefty cost in other marketing platforms? Don’t worry, no boundaries set here.

World-class Support

Real-time updates and support, we are available 24/7 in Whatsapp and we love doing it.

No Setup fee, no hidden charges

No catch, you only pay what you need, with no hidden charges.

A Unified Platform To Level Up your Business

Ad-hoc Campaigns

personalised messages

Whatsapp Contest, Event Shoutouts, Product Recall, Vouchers or bargain alert, Seasonal Greetings, Stock Clearance Sale, with links and QR codes, etc.

Send Personalised Messages

marketing with whatsapp

Personalized messages based on name or other criteria to strengthen your customer engagement

Whatsapp Contact Center

whatsapp contact center

TwoWayAI is your digital engagement center for the entire customer journey.

Automated Notifications

whatsapp notifications

Send automatic notifications or based on criteria or certain conditions. Payment reminder, membership updates, etc.

Feature Rich Whatsapp CRM System


Chatbot Building Platform

Drive engagement and standardize replies with Quick Replies and Call-to-Action buttons. Build chatbot algorithms based on your customers behaviors or just let TwoWayAI GPT handle the job.


Message Templates Management

Build message templates with user-friendly visual builder and re-use across all campaigns and even with API

Contacts Management

No more unassigned contact numbers or outdated address book, just one consolidated platform to merge and manage all your contacts.


Teamwork & Access Control

With built-in agents and control access restrictions, you can complete tasks in the most effective and efficient way possible.

Pricing Plans For Business Of Every Size.

Whatsapp Business Marketing Pricing ​

Small Biz

Empower your WhatsApp Chat with GPT
USD 42 Monthly(Quarterly payment)
  • 2 Campaigns
  • 1500 Messages
  • 3 Staff Logins
  • Chatbot Building Platform
  • 20 Products Catalogues
  • 3 Automations
  • Suitable for startups with average users


Bring TwoWay GPT to your daily Sales and CS flow
USD 168 Monthly(Quarterly payment)
  • 10 Campaigns
  • 30000 Messages
  • 5 Staff Logins
  • Chatbot Building Platform
  • 500 Products Catalogues
  • 10 Automations
  • Whatsapp Business Message Templates Assistance
  • Suitable for any businesses with high volume of customer base like educational institutions, reputable brands, offline or online(high traffic websites, restaurants, convenience store, clubs, etc.


Resellers and Agency with clients
USD 428 Monthly(Quarterly payment)
  • Unlimited Campaigns
  • Unlimited Messages
  • 10 Staff Logins
  • Chatbot Building Platform
  • Unlimited Catalogues
  • 200 Automations
  • Custom CRM Fields
  • Whatsapp Business Message Templates
  • Whatsapp Shop
  • Whatsapp API(onboard fee and credits apply)
  • Suitable for government agencies with critical applications, insurance agencies, financial institutions or banks, reputable brands, educational institutions or universities, etc. Applications: verification tags, reminder, public alert, etc.
Enterprise-grade security and reliability, powering over 1200 clients worldwide

Whatsapp Automation Made Easy with TwoWay Whatsapp CRM

Food and Beverage

  • New additions to your menu
  • Table or room reservations
  • Ordering and delivery updates
  • Current and upcoming promotions

Hotel and Accommodation

  • inform guests about your facilities
  • send Location and map to your hotel
  • conduct Surveys and feedback
  • send types of rooms with pictures

Real Estate and Property

  • New Property launching
  • Floor plans and other images
  • Promotions and discounts
  • Property advertisements

Retail Industry

  • Send latest promotions and discounts
  • Location information
  • Coupons and vouchers
  • Videos and pictures of your products

Beauty and Personal Care

  • Special package or introductory offers
  • Online or offline purchase and discounts
  • Membership offers
  • Appointment with beauticians and stylists

Entertainment and media

  • Booking for  Entertainment rooms or outlets
  • Online reservations 
  • E-Tickets
  • Pre-launch booking
  • Membership promotions and events


with AI enabled Whatsapp CRM System

customer service

Start Right Away with just one QR Scan

No application forms or approval from us, just click here and fill in your mobile number then create your password. Of course, you may click on the livechat icon to get live assistance from us.​